[Resolved]  Mobiletopup.co.in — Amount got debited but recharge not done

I recharged my Airtel Digital TV connection with Rs. 3600 on 28th Feb 2014.

I got 5% discount hence i.e. Rs. 3420 got debited from my credit card but recharge did not happen.

The details of transaction is as follows:

Order Id : MTP28028615
Recharged Date :[protected]
Subscriber Id. :[protected]
Recharge Amount :Rs. 3600.0

I have written around 10 mails to them and have called them many times.

I did not get even a single mail reply. Now they have removed their contact number from website.

Earlier when they picked my phone, then they told me that it will take 20 working days to get refund. After that they told me that they were having problem in refunding money to my credit card account so they needed my bank account number for NEFT transfer.

They never reply on mail and now their contact no. is not connecting.

What is wrong with this site?

Pls help me in getting refund.
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Aug 14, 2020
Complaint marked as Resolved 
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I recharged my Videocon DTH connection with Rs. 231 on[protected].

I got 5% discount hence i.e. Rs. 231 got debited from my Account but recharge did not happen.

The details of transaction is as follows:

Order Id : MTP24078613
Recharged Date :[protected]
Subscriber Id. :86308652
Recharge Amount :Rs. 231.00
My Ammount 231.00 Rupiees Refund in my account .

Recharge is Pending

WITH ORDER NO MTP01118769 DT[protected]:19:27 TIME, POSPED MOBILE RECHARGED [protected] AMOUNT 600/- AMOUNT DEBITED FROM MY A/C BUT I DID NOT GET THE RECHARGED, HOW TO RECHARGE. OR CASH CREDIT MY A/C...

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