[Resolved]  Modi Hyundai — Amount refund

Address:

Thane, Maharashtra

Respected Sir/Madam, I Terry Dsouza had visited Modi Hyundai Thane in the interest of Buying a car (Hyundai Xcent), I had a sales rep Names Sharad attending me and helping me with the details of the car. I was informed by Sharad that to book the car by paying Rs10000 for which i have the receit # TSCC-00287 dated 19th Mar 2014 under my wife's name since it had waiting period of 2-3 months and if later i changed my mind not to buy the car i could get the total refund amount without any taxes or any deductions. Due to my Wife's Hospital expenditures i had to cancel the booking. As per the Modi Hyundai Procedure I sent a booking cancellation mail on the 22nd Mar 2014 on which i was informed that the refund would be done in full and would happen in a weeks time. After 2 weeks of waiting i was informed by Sharad that they would deduct Rs 5000 and give me the rest of the amount. I Personally spoke to Modi's Supervisor named Mahesh who informed me that they would try to refund the complete amount but it has been days that they have been ignoring me. Hence i request to take up the matter and help me in getting my money back.