Mondelez India Foods / Cadbury India Customer Care

Mondelez India Foods / Cadbury India Customer Care

Mondelez India Foods Pvt. Ltd.

Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

Phone:
+91 22 3396 3100
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6
5
Mobile:
7566758440
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4
5
Satisfactory Rating
2%
Complaints
393
Responses
11
Resolved
6
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Mondelez India Foods / Cadbury India related photos (172)

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Mondelez India Foods / Cadbury India Customer Care related pictures (172)

Mondelez India Foods / Cadbury India Complaints & Reviews

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Mondelez India Foods / Cadbury India — Rotten quality Five Star Choclates

 Chaani on Feb 13, 2016
This is to inform you that I have purchased a box (54 pcs.) of your above mentioned product (Five Star Wt.: 10.1 gm) Three days back i.e. on 08/02/16 from M/S Kailash Stores (Owner: Mr. Pinky); Moti Nagar which has a printed packing date of 12/15, the product is tasteless, stale and of Sub-Standard, the seller has given me a replacement but you are requested to get the samples (returned back) tested, analyzed & then revert back to me with the report giving the reason of Why, the Quality of such a reputed company’s product has gone to such low standards....
Complaint comments  Read comments Complaint category Food

Mondelez India Foods / Cadbury India — Cadbury bar infected with fungus

 Neel_kothari on Feb 12, 2016
I brought a cadbury worth rupees 10 rupees on 11th febuary 2016 and i found that the bar was contaminated with fungus! this is not the first time this has happened but now that it happened the fifth time i am compelled to submit a complain about it, From a company like Cadbury to receive such products this is very disappointing, Kindly solve the problem and bring a satisfactory solution....
Complaint comments  Read comments Complaint category Food

Mondelez India Foods / Cadbury India — Complaint for friger machine given by you in retail counter

 ravikhatri on Feb 6, 2016
Hellor sir,
i customer of your company since 18 years, my company name is madanlal and sons, g-2 sai attmaram dristi basant bahar road ulhasnagar 421005. your salesman had given me refrigeretor for chocolate april 2015, and it is not working since aug 2015 i had complaint so many time to your distributor khemson, he had sent me some person whom they had check the refrigerator and said we will reapir within 7 days but none of your person had come to repair till date. kindly sent the person to repair refrigerator.
thank you
ravi
09323114418...
Complaint comments  Read comments Complaint category Business & Finances

Mondelez India Foods / Cadbury India — Spoiled chocolate with fungus

 Pritija Patil on Feb 3, 2016
Hello,
Yesterday i.e on 2nd of feb 2016 i bought a cadbury dairymilk of rs 25. though money is never a concern but i found disgusting reason to complain about. After giving it to my cousin, she complained me about foul smell from the cadbury. When I saw it, it was already broken in pieces and had fungus all over. I am very particular about the packaging date and expiry date. So I always check it before buying. The packaging was 08/2015. And the code written here is- K50828. I really expect to look at the complains. I have just gone through this forum and saw many complains same as mine....
Complaint comments  Read comments Complaint category Food

Mondelez India Foods / Cadbury India — Worms and fungus in bournvita refill pack

 Vishal Oswal on Jan 31, 2016
My name is vishal oswal. I brought bournvita from D mart in pune on 6th of dec 2015. Today I found worms & fungus in bournvita pack & it was really very scary to see that. I have been drinking the same pack of bournvita since last more than a month now & to find it now itz really health threatening.
Itz really disappointing to find such a thing in a brand like cadbury. I have taken pics for the same which i would like to share on social media websites & all the other available resource. I would really like to lodge a complaint about cadbury about it. I have also complaint on the toll free...
Complaint comments  Read comments Complaint category Food

Mondelez India Foods / Cadbury India — Cadbury celebrations

 rads2387 on Jan 30, 2016
The glorious day of 26th January is also celebrated as my Father-In-Law’s Birthday.
On the very same day I had been to Sehekari Bhandar ( at Agar Bazar, Mumbai) to purchase some products of Cadbury.I came across Cadbury Celebrations packets and picked up 11 boxes to be given to guests who were home for celebrations.And let me mention, I am extremely particular with the manufacturing and expiry dates.Only after consideration of the same, the chocolates were purchased.To much of my surprise, little did I know that that experience would turn out to be the worst.I distributed the boxes to each...
Complaint comments  Read comments Complaint category Food

Mondelez India Foods / Cadbury India — Fungus in cadbury celebration chocolate

 bibhu priyadarshi on Jan 30, 2016
I bought a dairy milk gift pack containing 1 dairy milk chocolates and 1gems & 2 five stars in it. When I opened the dairy milk pack it was fungal infected and having powdery surface with a very bad taste.
The manufacturing date on pack is 8/15.
Such poor quality is not expected from a reputed brand like cadbury.
Thank god that I have not given it to my baby. i will never buy any Cadbury product in future and tell my friends and family to do the so.

Its been a month but no one is bother to contact me after putting 4-5 mails.
What a waste!!...
Complaint comments  Read comments [1]Complaint category Food

Mondelez India Foods / Cadbury India — Plastic in fruit nut silk

 maheshwari1012 on Jan 22, 2016
I bought Cadbury fruitnNut silk. in which i found plastic in between the Chocolate when i bit to eat that. I need compensation for that....
Complaint comments  Read comments Complaint category Food

Mondelez India Foods / Cadbury India — 5 rupees gems gets damaged

 nasimmk on Jan 22, 2016
Sir,
Im an engineering student .i buyed 5 rupees gems packet in 22-01-2016 at salem district Tamil nadu.when i opened the packet its fully infected and the colurs are changed and it shows dotted marks .it shows that best before one year but before itself it damge...like this means how we wil trust this product ...im requesting u to take a necessary action agaist this because this product mainly using childrens only .it wil more effect to them ... So pls sir pls take a necessary action against this......
Complaint comments  Read comments Complaint category Food

Mondelez India Foods / Cadbury India — Bad test of cadbury caramel before expiry date

 PayalYadav on Jan 21, 2016
I bought a Cadbury silk caramello on 20th jan 2016.
Its manufacturing date is 04/2015. and it would be used till 9 month.
but its taste is very bad.

it is not eatable...
Complaint comments  Read comments Complaint category Food

Mondelez India Foods / Cadbury India — Distributor & salesmen problem

 bhago@0112 on Jan 13, 2016
Dear sir/ma'm I have order product of cadbury which is not proper delevery by distriburors because & he is not proper talking with his custmor.. Thanks Bhargav Thakkar.....
Complaint comments  Read comments [1]Complaint category Business & Finances

Mondelez India Foods / Cadbury India — Fungus in chocolate crackles [Resolved]

 0786mothermarry on Jan 5, 2016
We bought three chocolates from a shop in our society from aggarwal departmental store yesterday all the three chocolates with batch number H50616 /06/15 B2 contains fungus we asked the shop keeper to replace and complain as he did not took this matter seriously and advised me to make a complaint on my own please send anyone to have a look on this as we have kept the same above said carefully refrigerated for you kind inspection our address is 696 Vikas Kunj, Vikaspuri New Delhi 110018...
Complaint comments  Read comments Complaint category Food

Mondelez India Foods / Cadbury India — Fungus on the product [Resolved]

 ID Pritesh Modi on Jan 4, 2016
January 4, 2016. I bought a Cadbury dairy milk fruit and nut chocolate. it was not expired by date expiry month was 7/2016, but it was having fungus. I just want you to take a strict action against this company. its really very harmful for every one....
Complaint comments  Read comments Complaint category Food

Mondelez India Foods / Cadbury India — Spoiled chocolate

 Shatanand on Jan 1, 2016
I have purchased Cadbury chocolate pack manufactured in may 2015 all chocolate having fungus small part of chocolate my grandson has eaten so Pl take urgent action if anything occurs to him your company will be held responsible Shatanand Vyas 11Aatithya bunglas opportunity Milan park Vastrapur Ahmeda bad 380054 Mob no 09327038728...
Complaint comments  Read comments Complaint category Food

Mondelez India Foods / Cadbury India — Distributor and tsi problem

 ashokmodi500 on Dec 30, 2015
Ret..MODI SUPPLIERS CODE .C-1498.. sir not receiving point amount from 2013 and not proper responsefROM DISTRIBUTOR(SHRI RUPANA DHAM AGENCIES) PLS CHECK...
Complaint comments  Read comments [1]Complaint category Universities

Mondelez India Foods / Cadbury India — Always no stock

 S. Naveen Kumar on Dec 28, 2015
Dear Sir/Madam, I am S.Naveen Kumar, from Choice bakery in Kavadiguda, I am facing NO stock response from your Dealer from last 3 months. My outlet No: P-7 Program:[PS FS] UID: 1679693 I am ready to take up target quantity, but how can i reach the TARGET without Supply, My Business is getting down because of improper supply of dealer....
Complaint comments  Read comments Complaint category Food

Mondelez India Foods / Cadbury India — Dairy milk quality

 Prerit Nagori on Dec 25, 2015
I purchased rs 50 daily milk & to my shock the quality was pathetic. Cadbury is a brand, whom i always trusted & i have grown up with this choclate. Please maintain the standards !!...
Complaint comments  Read comments Complaint category Food

Mondelez India Foods / Cadbury India — Chochalte infected with worms/ fungi

 Ishit Raval on Dec 18, 2015
I bought dairy milk caramel from Surat city, Gujarat and found it to be infected with worms and fungi. Pics are attached. I want strict action against it also I will refer the case to consumer court India....
Complaint comments  Read comments Complaint category Food

Mondelez India Foods / Cadbury India — Unpleasant smell and very bad taste of dairy milk silk bubbly

 harsh swami on Dec 11, 2015
Dear Sir, You can see below about of what sort of dissatisfaction I experienced with your product(DAIRY MILK SILK). Same problem I have recently faced with your product(DAIRY MILK SILK BUBBLY), details of which is as below, Product name-Cadbury Dairy Milk Silk Bubbly Net wt- 50gm Batch code-I51002 A1 Pkd- 10/15 M.R.P.- 70.00 Shop Name- Mahadev Provision store(Tadwadi, Rander road, Surat) My contact details-Harsh K Swami 53, Gopaleshwar Society, Behind Satyam and Shivam Apt, Tadwadi, Rander road, Surat-395009 MOB- 0955008539/09428139450 Problem with your product is same as...
Complaint comments  Read comments [1]Complaint category Food

Cadbury India — Chocolate

 Balam Tainya on Dec 9, 2015
I bought Cadbury chocolate from a local shop and it was defective when I opened the pack it was fully a diifrent colour and taste the manufacturing date was 9/2015 and I bought on 12/2015 it was 3 months old pls give a solution for it Bec its is not a matter of five rs it's a matter of my child health...
Complaint comments  Read comments Complaint category Food

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