[Resolved]  Mondelez India Foods / Cadbury India — Bad product

Address:411006

This refers to your chocolate box 40718A mfg 18/1/16 Cadbury celebrations rich dry fruit.
Please note that the chocolates inside are very very dry and not good in taste. The appeal was not good nor the taste. The packed product when opened showed whitish chocolates and the complaint has been sent on the mail id mentioned on the box, however no response has been recieved,
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Oct 17, 2016
Complaint marked as Resolved 
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Verified Support
Sep 16, 2016
Mondelez India Foods / Cadbury India Customer Care's response
Dear Smita,

Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavors to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write in to consumer.service.[protected]@mdlz.com, with your contact and purchase details.

Thank you,
Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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