Mondelez India Foods / Cadbury India — Bad quality of cadbury chocolates

Address:

Jaipur, Rajasthan, 302021

Dear customer care officer,

I am very sorry to share that i had purchased a box of cadbury - dairy milk chocolate some days back.
Date of packing and and batch number mentioned over the wrapper as below, but when i opened the chocolate that was completely broken in pieces, colour has got changed cream. When i tried to pick it up from wrapper i has converted in power form.
Its clearly mentioned over the package its "best before 12 months from packing"

I was one of the fan of cadbury but now i am very disappointed seeing this level of quality with international brand.
This chocolate was for my family. If they would have eat it, it would have been a cause of some medical issue.

I am going to escalate this issue to consumer forum.

- cade: k60130
- pkd: 01 / 16 a13

With best regards
Anil sonwane
Cell. No.[protected]