[Resolved]  Mondelez India Foods / Cadbury India — Brittle nature of dairy milk

Address:

Nashik, Maharashtra, 422102

Dear sir/ madam,

This is to bring to your kind attention that i didnt find the quality of cadbury's dairy milk as per the standard one.
I brought dairy milk from a local shop at nasik and found it brittle. As i opened the wrapper the whole bar was broken and the taste was also very gritty. It was not broken due to any external pressure but was actually brittle in nature. It was not the case for only one bar but we faced the same for other consecutive five bars.
I am a die hard cadbury lover and got very much disheartened by the descending quality of the chocolate from cadbury's.
Would appreciate if you look into the matter and revert accordingly.

Pictures from one of the bar is enclosed herewith for your immediate reference.