[Resolved] Mondelez India Foods / Cadbury India — Cadbury crackle with insects | |||||
I bought one cadbury crackle chocolate worth rs 40. As i opened the raper i found it with full of weird kind of insects i really got disappointed with that. I clicked some pictures also for proof and really disappointed with this incident. We spend dat money fr some amount of good chocolate and v dont deserve insects in return.badly unhappy I find alrdy products costly stil v spend to enjoy bt nt with insects Was this information helpful? | |||||
Complaint marked as Resolved
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Apr 27, 2016 Mondelez India Foods / Cadbury India Customer Care's response Dear Manudeep,
Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at consumer.service.[protected]@mdlz.com with your purchase and contact details. Please retain the product in a sealed bag, our representative will visit to examine/collect the product.
Thank you,
Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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 3 Comments | |||||
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I had bought cadbury silk chocolate (gift size) worth INR 300 from a nearby shop. It was well within the best use date. When I opened and tasted it after a couple of days it was not good. It seemed that it was already rotten and not good to eat.I have gone back to the shopkeeper to replace it but he didnot replace it.
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Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013
I complain the same on their mail id but they give no amswer on my compliant. I think this compang doing fraud business in india. I also have proof of the complaint by retening packet and mail copy.