[Resolved]  Mondelez India Foods / Cadbury India — Cadbury dairy milk silk chocolate

Address:Mumbai City, Maharashtra, 400013
Website:Consumercomplaints.in

I have purchased a cadbury dairy milk silk chocolate of 150/- rs. Batch code - 160208b, nd pkd date is 2/16 and it says best before 12 months from the date of packaging. While now its still 27th september. And when i opened the chocolate, the inside white wraper cover having the name written "silk" all over was completely oily oily stinking foul smell full greasy, i assumed it that it might be only on the wraper, but later i found the same on the golden packing cover too. And even on the chocolate too. Its smelling so bad foul smell full oily oily greasy smell nd such a bad taste, feeling nausea. I dint xpect this. I just want the chocolate to be replaced as soon as possible
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Oct 31, 2016
Complaint marked as Resolved 
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2016
Mondelez India Foods / Cadbury India Customer Care's response
Dear Seemshine,
Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavors to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write in to consumer.service.[protected]@mdlz.com, with your contact and purchase details.

Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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I am really surprised to eat your Cadbury Eclair . When I am eating the Eclair and found in mouth that some steel part in Eclair . I am really upset that which type of your quality inspection . please suggest me that how to safe our child .

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