[Resolved]  Mondelez India Foods / Cadbury India — Dairy milk silk - fruit & nut

Address:335894

I was eating cadbury dairy milk - fruit&nut and suddenly i happened to have a walnut shell in between my teeth..
It was not only irritating to have it in my mouth unexpectedly also it was so bloody hard and thick shell that i started having pain in a tooth..
Cadbury please don't compell me to stop eating ur chocolates as i don't want to lose my tooth!!! Give a pre warning if you want to serve shells alongwith nut, so that we cn be careful while eating them!!!
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Oct 2, 2016
Complaint marked as Resolved 
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Verified Support
Sep 01, 2016
Mondelez India Foods / Cadbury India Customer Care's response
Dear Sonam,

Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at consumer.service.[protected]@mdlz.com with your contact and purchase details. Please retain the product in a sealed bag, our representative will visit to examine/collect the product.

Thank you,
Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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