[Resolved] Mondelez India Foods / Cadbury India — Faulty product and irresponsible behaviour later | |||||
I bought a cadbury silk caramel and it was not consumable. it was stinking and spoilt. though it had not yet expired but was not in consumable state. i contacted mondelez india foods to file a complaint. they promised to send an executive but no-one came. nor was i contacted again. i again mailed the company but no reply came. this is highly disappointing and shameful on the part of such an esteemed company. i expected an active response since the company is so named but was highly disappointed. all i expected was a positive response from mondelez india foods but i got none. Was this information helpful? | |||||
Complaint marked as Resolved
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Mar 16, 2016 Mondelez India Foods / Cadbury India Customer Care's response Dear Priyanka,
We regret the delay in responding to your complaint. In this connection we refer to the discussions our sales officer had with you and confirm that he is meeting you tomorrow (17/3).
Assuring you of our best services.
Thank you,
Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013
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