[Resolved] Mondelez India Foods / Cadbury India — Found fungus on the product even before the expiry | |||
I bought Cadbury Glow paying 650, to my notice there was alot of white fungus like patches and the chocolate was kind of dried out and powdery. It looked like an expired one but the expiry date is June 2016. I called on your toll free number [protected] 4-5 times but it is out of coverage area... Again, today same thing repeated.. I bought cadbury dairy milk and it contain lot of small white patches like fungus over it. Its really disappointing and very dangerous for health. Was this information helpful? | |||
Jun 19, 2016 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support May 16, 2016 Mondelez India Foods / Cadbury India Customer Care's response Dear Akash,
Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavors to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write in to consumer.service.[protected]@mdlz.com, with your purchase and contact details.
Thank you,
Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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 3 Comments | |||
Comments
I had received a mail two weeks ago with reference to my complaint of a spoilt Cadbury Glow stating that your Sales Officer would come to collect the product for examination. I am sorry to say that even after 10 days of sending the details you required, no Sales Officer has visited to collect the very expensive product worth Rs.650. At this rate, I am truly beginning to question the worth of Cadbury's products. I am also very dissapointed at the lack of response when I try to contact your Customer Care Service. This is certainly not what is expected from a company such as yours. One would expect you to hold all your customers in high regard so this is extremely disheartening.
I expect this problem to be resolved immediately or I would be forced to take up serious action.
An extremely disappointed customer of Cadbury,
Pooja Bafna
Ref #1308801
I expect this problem to be resolved immediately or I would be forced to take up serious action.
An extremely disappointed customer of Cadbury,
Pooja Bafna
Ref #1308801
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Cadbury India — Warm inside the chocolate
I have found a worm in cadbury silk chocolate. it was alive and i was about to have it. see what hell you are producing its about our health. who is responsible for it? i will never have it in my life and suggest the same to other.