[Resolved] Mondelez India Foods / Cadbury India — Fungus in chocolate crackles | |||
We bought three chocolates from a shop in our society from aggarwal departmental store yesterday all the three chocolates with batch number H50616 /06/15 B2 contains fungus we asked the shop keeper to replace and complain as he did not took this matter seriously and advised me to make a complaint on my own please send anyone to have a look on this as we have kept the same above said carefully refrigerated for you kind inspection our address is 696 Vikas Kunj, Vikaspuri New Delhi 110018 Was this information helpful? | |||
Complaint marked as Resolved
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Jan 06, 2016 Mondelez India Foods / Cadbury India Customer Care's response Dear 0786mothermarry, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavors to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write in to consumer.service.[protected]@mdlz.com, with your purchase and contact details. After receiving your details, our consumer cell will be contacting you in this connection. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)” | |||
 Add a Comment | |||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
1679
Pending
186
Resolved
848
Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013
Post your Comment