[Resolved]  Mondelez India Foods / Cadbury India — Highly disappointed with the product.

Address:	Mumbai City, Maharashtra, 400013
Website:	www.mondelezindiafoods.com

Cadbury Dairy Milk has been my first love since childhood, until now. Around a week back i opened a pack of Cadbury Celebrations with a hope to again feel the delicious taste of Dairy Milk on my tongue, but the first unit of Dairy Milk i opened was highly disappointing. It had bubbles on it and had a bit sour smell, i just thought that it might be the problem with this unit and i will throw it and try another unit. But when i opened the second unit, it too had the same problem and i was shocked. Opening the third and fourth units were an eye opener as they too had the same problem. It was the last straw left and i knew that i have to take an action now. It is highly unexpected from a company of your stature. It is like playing with the health of your consumers who have placed their trust in your products and have stood strong with you even after the fiasco that took place years ago. And even the packaging of normal Dairy Milk has worsened and it seems like you people are just placing the wrapper for the sake of putting it, which is again contributing to its already degraded quality. (Code Number-K60604)

So i kindly request you to stop adding new products to your line when you cannot maintain the quality of your existing products and compensate me for my useless purchase.