[Resolved] Mondelez India Foods / Cadbury India — I'm complaining about cadbury dairy milk silk bubbly | |||
I purchased a cadbury dairy milk silk bubby worth rs 70. The product was packed in february 2016 and reads that best before 9 months from packaging. Hence, the product had not expired. Product was taken out from a freezer but as soon as i opened it, there was oil all over it and the chocolate smelled like a dead animal. I have been calling various customer care numbers, truecaller shows them to be valid but I my network provider shows then to be invalid. There is no customer redressal system in this company and it is highly disappointing. I want compensation for the wrong which has been caused to me. Was this information helpful? | |||
Jul 25, 2016 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Jun 24, 2016 Mondelez India Foods / Cadbury India Customer Care's response Dear Anishka2,
Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavors to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write in to consumer.service.[protected]@mdlz.com, with your purchase and contact details.
Thank you,
Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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 2 Comments | |||
Comments
My complaint no 59052176 for cadbury Bublly is not yet resolved, company is selling substandard product and not resolving even after complaint to company
Reply
I have approached to consumer forum as company (Mondelez) is not responding to my complaint. My consumer forum complaint no is 378450
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