[Resolved]  Mondelez India Foods / Cadbury India — Poor quality of dairy milk chocolate

Address:	421002
Website:	in.mondelezinternational.com/home

Hello, I purchased a normal dairy milk chocolate from a normal general store today. It was worth ₹135. It seemed normal until I opened the packet, the quality of which seemed so poor, it probed me to check the manufacturing and expiry date. As the attachment says, it was packed on November 2015 and as the description says it lasts for about 12 months. But the product that I received today was gross. Pardon my launguage, but that's how bad it was. It looked ugly and tasted even bad. I had to throw away the chocolate. The only reason why I kept it for more than 5 minutes was to send you guys a mail. I've attached images of how it appeared to be. Unfortunately, I won't be able to make you taste it. I really love chocolates and dairy milk has always been the first priority among chocolates. I certainly didn't expect a product of this level of deterioration. Either use stuff that does nothing but atleast increases the shelf life of your product. I've got acquainted with a similar problem earlier too, but that time it tasted fine. Now, I felt like puking. This has surely left a bitter experience. Please look into this and make sure you maintain your standards and don't provide such items to consumers. Cadbury is a huge brand and I don't think anyone should tolerate such negligence over quality. Thanks

Product code : T51103B
Packed : 11/15
MRP : ₹135
Date of purchase : 23/4/2016