[Resolved]  Mondelez India Foods / Cadbury India — Product of dairymilk chocolate

Address:500010
Website:www.cadbury.in

Hello,

I was very disappointed to see the chocolate in such a pathetic condition. It was actually supposed to be a gift to my girlfriend. It was a special day for both o[censored]s and I had bought her a few gifts along with it this Cadbury Dairy Milk chocolates since she loves it. But when she had opened it, we were shocked to see the condition of it. This was not expected from such a reputed company like yours. This had spoiled our special day, I was very upset because I had bought it with so much love for my girlfriend and it turns out to be such a flop!

Please take it as a feedback and make sure a proper quality check is done before the products are sold, because there are many reasons that people purchase chocolates and one of them was mine.

As the tag line goes "Kuch meeta hojaye" there was nothing meeta about it.
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Oct 7, 2016
Complaint marked as Resolved 
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2016
Mondelez India Foods / Cadbury India Customer Care's response
Dear Akash,

Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavors to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write in to consumer.service.[protected]@mdlz.com, with your contact and purchase details.

Thank you,
Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
Complaint comments 

Comments

I want know the emulsifiers which you are using in the chocolates like 442, 476 etc.all these are vegetable origin or animal origin, , , please provide me the details

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