[Resolved]  Mondelez India Foods / Cadbury India — Quality and handling at the point of sale

Address:

Mumbai City, Maharashtra, 400069

The quality of "cadbbury silk" purchased was very poor condition. This is obviously because of improper handling. The chocolate was flattened and all the butter had leaked out of the packing.
The vendor (Kaushik general stores) has claimed the amount and deprived me of the chocolate.
I have the copy of the sale and will take this to consumer court.

The vendor also could not provide me with an invoice and have received the bill on a cash memo. I have made him write his vat number on the same. I have attached it along with this complaint.
The amount of rs.65 is small but has caused me tremendous stress and i refuse to eat defective choclate that i have paid for.
This is a matter of ethics and our country needs to understand and adhere to the basic priciples of business.
Treat as urgent and serious.
Vendors address:
Kaushik general stores
3/2, vasudeo nagar p. P. Road,
Andheri (East)
Mumbai 400069
Phone: 26831435