[Resolved] Mondelez India Foods / Cadbury India — Rotten quality five star chocolates | |||
This is to inform you that I have purchased a box (54 pcs.) of your above mentioned product (Five Star Wt.: 10.1 gm) Three days back i.e. on 08/02/16 from M/S Kailash Stores (Owner: Mr. Pinky); Moti Nagar which has a printed packing date of 12/15, the product is tasteless, stale and of Sub-Standard, the seller has given me a replacement but you are requested to get the samples (returned back) tested, analyzed & then revert back to me with the report giving the reason of Why, the Quality of such a reputed company’s product has gone to such low standards. Was this information helpful? | |||
Complaint marked as Resolved
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Feb 15, 2016 Mondelez India Foods / Cadbury India Customer Care's response Dear Chaani,
Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write in to consumer.service.[protected]@mdlz.com, with your purchase and contact details.
Thank you,
Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013
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