[Resolved] Mondelez India Foods / Cadbury India — Worms and fungus in bournvita refill pack

Vishal Oswal

from Gurgaon, Haryana

Address:	411048
Website:	www.mondelezindiafoods.com

My name is vishal oswal. I brought bournvita from D mart in pune on 6th of dec 2015. Today I found worms & fungus in bournvita pack & it was really very scary to see that. I have been drinking the same pack of bournvita since last more than a month now & to find it now itz really health threatening.
Itz really disappointing to find such a thing in a brand like cadbury. I have taken pics for the same which i would like to share on social media websites & all the other available resource. I would really like to lodge a complaint about cadbury about it. I have also complaint on the toll free number for cadbury about the same but i dont think they have really taken my complaint seriously.
So i request on this forum to take it seriously as itz something really serious as most of the families prefer bournvita but this kind of instance will surely not help anyone o[censored]s.

Product Details
MFG Date :- 17/11/2015
Product Code :- W51117
Bar Code :[protected]
Price :- 284rs
Expiry :- 12 months from packing date

My Details
Name :- Vishal Oswal
City :- Pune
Mobile :- [protected]
Email :- vishal.[protected]@gmail.com

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Complaint marked as Resolved

Verified Support

Feb 02, 2016

Mondelez India Foods / Cadbury India Customer Care's response Dear Vishal, Thank you for contacting us. To address your concerns, our consumer cell will be contacting you. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)