I bought Mother Dialry One Litre Toned Milk Packet from Mother Dialry Booth # 147 (Nasirpur Road, New Delhi 110045) around 7 PM on 25th July, 2015. After boiling the milk in the stainless steel vessel on low flame for one minute, the milk is spoiled. I noticed that the expiry date on the milk packet is 26th July, 2015. I reported the matter to the Mother Diary Booth # 147 vendor. By the time, some other people also came to the Mother Diary Booth # 147 with the same complaint. The vendor assured us that he would resolve the matther by next Monday. When I contacted him on Monday, he refused to refund or replace the spoiled milk packet.
After the milk is spoiled on 25th July 2015 evening, I bought one litre Mother Diary Toned milk from another booth. That packet has the expiry date 27th July 2015. Why is Mother Dialry Booth # 147 not selling fresh milk? We stopped buying from Booth # 147. If you do not take necessary action against Mother Dialry Booth # 147 vendor, we stop buying all Mother Diary products. Was this information helpful? |
We regret the inconvenience caused, we have made the note of the booth no . However we will require your contact details so that our customer service team will get back to you at the earliest to make sure necessary action is taken.
Regards,
Mother Dairy Team.