[Resolved]  Nital Automobiles, Navi Mumbai kharghar — Vehicle not serviced properly

Address:Raigad, Maharashtra

Hi

This is ramakrishnan kannan, i have given my Honda activa for servicing at nital automobiles kharghar navimumbai on 5th may 2013, after servicing i found speedometer is not functioning properly which working fine before servicing, when complained about same. started demanding addition money which is not fault for malfuncting.

This time the approch & behiviour of the people was very bad towards me.

Pl look into it.
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Aug 13, 2020
Complaint marked as Resolved 
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I do agree with you, even with me it same experience, their service has absolutely deteriorated in last 1 year. This year I also had to visit them twice to get my activa accepted for Service and behavior of the boss there was not at all customer friendly. After service it had some vibrations and noise which i ignored and due to paucity of time not complained. 3 weeks after service while driving, the outer cover of front panel fell on the road in between the traffic. I just picked it and went to workshop, but the manager there refused to even see the problem as it was 6.30 pm and his working time was over. I had to go in for a heated argument just to get the screws of the cover tightened... This is not acceptable from a HONDA workshop which is catering to Japanese brand who have high regard to customer satisfaction.

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