Motorola — Any time sound disappears & restarts all of a sudden after 3/4 days. Resumes for a while & again disappears sound system.

Address:

Bhavnagar, Gujarat

To, Motorola Customer Care Centre, We shall be pleased to inform your goodself that we are utilising Motrola's various models of mobiles by our family members. Particularly Gen-II Model have been recommended & purchased 6 pieces by our relatives in 2 months. i.e. May/June 15. We are attached with your company looking to the quality, fame in the market & customer service chain in the country. But I am sorry to state that Model Gen-II purchased on 20th May Bill No. # BLR_WFLD[protected] is not working properly since a month. Any time sound disappears & restarts all of a sudden after 3/4 days. Resumes for a while & again disappears sound system. After many efforts ( wrong address mentioned in Motrola's site for service station at Bhavnagar) We contacted your person at service station, Who doesn't know anything about mobile. He advised to keep mobile with them & inquire after 10/15 days. Is it proper answer from a representative of a company of your standard? Workshop people do not receive phone calls nor have creditworthiness in the city. Will you please intervene in the matter and help us to start our mobile. I do expect better service from a company of your status. We hope proper & immediate reply failing which further steps may painfull to you. Thanking you, Yours Faithfully, Ashok Vaghani, [protected]