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Motorola Solutions Complaints & Reviews

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Last updated Oct 25, 2023
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122001

Motorola Solutions reviews & complaints page 19

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A
arunkumara1981
from Mumbai, Maharashtra
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regarding display problem

Address:Hyderabad, Andhra Pradesh, 500035

I purchased moto - z-play in july-17-2017 in emi from flipkart if there is replacement for the mobile i need replacement i went to service center in dilshuknagar, hyderabad they are saying that there is physical damage in the mobile and they cant replace the display if needed to replace i need to pay 10, 500 then why should i buy such a kind of phone from motorola i have warrenty with me now i need to know what to do if there is replacement...
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S
Shamrao kosrabe
from Ratlam, Madhya Pradesh
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heating problem in moto g2 set

Address:Jabalpur, Madhya Pradesh

When i was purchased moto g2 set and start to operate this set i was found heating problem.in this regard i had lonched complaint in many time in costumer care but my problem has not been rectified till date and heating problem is making continued. I am to fear to operate this set. Hence it is requested that the problem may be solved to avoid any tragedy while operating or charging set....
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A
adityaarvindjo1
from Vasai-Virar, Maharashtra
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turbocharger

Address:Pune, Maharashtra

Today i visited bm gadget service in pune for turbo charger around 5pm then at first enquiry they told me prize 2250₹ when i saw motorla website it's prize around 1200.. Later on i called to customer care for to know such difference in prize then they talked to the bm gadget so their fraud came to know to while talking.. They reduced prize upto 1849 with quotation.. Bm service very worst and fraudness came to know me. Thats why i complain...
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H
Hameem Mohamed
from Perambalur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

moto g5 plus charger/battery

Address:641042
Website:Amazon, Motorola

I bought the moto g5plus device just two weeks back. I was happy with all its specifications and features. And then few days back the problem with the battery started. Even if the device is under charging, the battery percentage goes down rapily. Note: my house doesn't have voltage issues, and no issues with wall power socket too. I looked for solutions over the internet. And found a lot of people facing the same battery issue. I don't know...
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A
from Kota, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my product is not working

Address:30205

Dear sir,
I have visit today your sodala jaipur service center. They deny to make job sheet and given me reason that i have all ready visit two month before other service center which is located on tonk road jaipur. Sir this is not proper reason in warranty i can visit any authorized service center. Please justify me otherwise i will go in consumer court regarding this....
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B
Bugga Subrahmanyam
from Hyderabad, Telangana
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no service at ur chitanyapuri, hyderabad, (satyam electronics)

Address:Hyderabad, Andhra Pradesh

I am b subrahmanyam, retd chief manager, sbi, aged 65 years purchased motorola g4, phone online 14 months back. Since it is not working properly (Charging problem), i approached ur above center many times (With in warranty period) and every time they said it is repaired but in vain every time. Since last 4 months i am wandering like that around ur center. When i went again last week with same problem, they collected rs450/- from me and returned...
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J
Jeyasekaran R
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

auto on/off in moto g-4 mobile mouxt1643, imei - 354115073798157

Address:Krishnagiri, Tamil Nadu, 64356

I have given my mobile (Mouxt1643, imei - [protected]) for servicing to the local motorola service centre at hosur.

The service seems to be not being done genuinely as they have advised for changing the display screen for which rs.4500/- being charged.

Looking at the genuinity of the company authorized service centre, i have accepted to change the display screen but no warranty is being given for the display...
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S
saahil1403
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

moto e4 plus display issue

Address:Chennai, Tamil Nadu, 600044

Brought the device on 21sep
Display completely died
Had to sit for 5 hours just to give them my device and have asked for 2 days to update me.

Now i am afraid after seeing complaints that they make fake charges.

I had to save money for 6-8 months to make this purchase and cannot afford any charges.

I had been a moto customer for more than 6 years and had got my old mobile moto e serviced...
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Sanjeev subba
from Gorakhpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

against moto e4 plus mobile repair

Address:New Delhi, Delhi, 110003

Hi,

This is sanjeev and i bought new moto e4 plus befaore 3 months ago.
Now, my mobile phone is dead without reason, i kept the mobile in back pocket and drive the bike that time the mobile is
Pressed and automatically switch off... After that i went to service centre and the service centre guys advice me that mother board have to replace and they charged rs.6800. Pls. Let me know my mobile is in warranty period...
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M
monty8111982
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service centre not responding

Address:Mumbai City, Maharashtra, 400021

Please note that i have booked motorola e4 plus (Xt1770) on 16/10/2017 and i have received the order on 18/10/2017 from that daye only the display was not working properly. It was blinking conteniously. So i have decided to go to servicer centre on 31/10/2017expected delivery is 03/11/2017 but they have not delivered the same. Which is in mumbai elephistone station, name of the service centre is lenovo service centre. Still the mobile is...
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S
Saylee Pandhare
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

satisfying service

Address:400080

Within a month the motorola device is creating lot of problems. The company fails to locate number of service centers which leads to inconvenience of the customers. Company denies for replacement despite of providing degrading services and poor devices. Rather people go for a local mobile device instead of motorola. It's waste of money. Really cheap...
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V
Vivek Dudhe
from Hubli, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

moto e3 power: handset getting overheated

Address:Dharwad, Karnataka, 580008

Dear madam/ sir
I had purchased "moto e3 power xt 1706 white 16gb" handset through flipkart on (Invoice date[protected]. Mobile handset imie1 [protected], imie2: [protected].
Following problem is seen:
1) phone get heated with just 10 minutes of talk.
2) during charging the phone and charge both get heated.
I request for repair of the phone at the earliest.
Regards,
Vivek dudhebr...
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G
Geetanjali Gaonkar
from Mumbai, Maharashtra
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hands free

Address:Mumbai City, Maharashtra, 400012
Website:Customer. Care

I have handsfree which has low volume. I need it to be replaced as it is under warranty. I have gone to service center thrice for same issue. And still it is unaddressed. Service center don't have new handset with hands free to check my handsfree. They are testing it on old appliances, which is not acceptable. I want it to be compared with new handset to compare old one.

Please look into this....
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S
Sajeshnambiar
from Palghat, Kerala
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moto e4 plus complaint unattended for last 4 months

I purchased moto e4 plus on july 24 th and from the first day itself phone was having issues, i given to service centre and they have done software update but still the problems hasnt resolved. After that i had given three times to service centre but still they couldnt resolve my issue and they have asked me to contact motorola customer care. I have been trying to contact with them for the last two months. Still they will tell that our higher...
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M
Manwaris Sidhu
from Chandigarh, Chandigarh
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poor service at specific centres

Address:147001

Patiala motorola authorized centre named as network business group, i went there yesterday at exactly 5.50 pm, centre 's timing on google is till 6.30pm. I asked the reception lady to just give a quick check on my phone just to know if it's treatable or not. Lady responded as i quote "centre is shutdown come tmrw". I told her i am a doctor and i just took an early leave to only fix my phone. Again the same old quote was there that the centre...
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S
sagarsharma.s312
from Indore, Madhya Pradesh
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bad service of motorola service centre in indore (m. p)

Address:Indore, Madhya Pradesh, 452005
Website:Motorola.com

Buy moto x force from flipkart after 3-4 months facing the charging problem then i will go to motorola service centre they told with in 12 or 15 days it will completely repaired. Today 20 days are over but not got my phone. When i call three - four times them and asking about my phone they told it is in process. It two days it will repaired and you will also get a call from here.
Veeeeery bad service never buy any motorola phone......
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R
Rafiq Rx
from Nagercoil, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint

Address:600001

Was purchased moto g5 s plus 17.10.17 i was start to use 8 days before i find phone not charing and fully hanging i given to authorized service center (Digitel communication) they change the motherboard and they damaged my phone now they saying now going to changing phone case panel so i purchased manufacturer fault mobile so please kindly give replacement...
+2 photos
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Balaji Eswar
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

moto g5s touch complaint, not even proper response.

Address:641035
Website:Consumer complaint

Hi sir,
I am using moto g5s, only 45 days old have got a touch complaint, so i move to motorola authorized service center in coimbatore. So i got disappointing very poor customer service not even got responce properly, working employes are rude and harsh behaviors (06.11.2017) on tat time i give service but till now not even get my phone. But he promise me to give a phone on (09.11.2017) till now not even responce me. Very very very...
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Vibhuu
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

moto g 5s plus/ moto service center rohini near m2k cinema

The service center said that the data cable tho my device is not working that is why i was having charging issues.
That said it is replaceable because my device and its parts were under warranty.
I said them to give me the new the data cable. They said we dont have it. Come later from 7-10 days from today.
They also did not provided me spare data cable for the time being my cable is replaced. Data cable is such a small...
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poorab.p
from Bhusawal, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

moto e3 power (black, 16 gb) - charging issue in warranty 2nd time

Address:Aurangabad, Maharashtra, 431001

Moto e3 power (Black, 16 gb) - product under warranty

I bought moto e3 power on[protected], suddenly in may 2017 it started the charging problem that : gets only charging symbol and light but charging was not done.

I went to service center of lenovo/motorola with same may 2017, as it was in warranty they repaired it & given back.

Today on[protected] same problem arises again so i went to service...
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