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Motorola Solutions Complaints & Reviews

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Last updated Oct 25, 2023
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Gurgaon
Gurgaon District
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122001

Motorola Solutions reviews & complaints page 20

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B
bablyraj33
from Ghatampur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

motorola e4+ function

Address:Lucknow, Uttar Pradesh, 226010

I have purchased a motorola e4+ phone in july from flipkart.
In the begening it working nicely not properly with hanging but due to cumbersomeness i ignored that one.
But not it's difficult to handle with it.
Whenever i want to charge this, i have to face problem with it as that this is 2 year old device., because it's not start charging.
My whole day fight is to charge my phone.
And even it's charger is...
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Swapan Mitra
from Agra, Uttar Pradesh
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motorola g4 mobile

Address:Hooghly, West Bengal, 712258

Motorola g4 mobile set purchased from usa is needed service to rectify it's sim slot as it is not responding even after insertion of sim, i mean after insertion of sim it showing "no sim"the service cell in kolkata is saying it is out of their perview as it bought from usa and we do not have any access to provide service of mobiles bought from other countries...
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A
Amit Singh 0612
from Hyderabad, Telangana
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mobile display auto off.

Address:Hyderabad, Andhra Pradesh, 500014
Website:www.motorolasolutions.com

I bought a MOTO Z2 PLAY MOBILE fone on 02/10/2017 and now I facing a display light problems, auto off. I have submitted my fone in Moto service center ( SS Electronics CCI) in Hyderabad. They repaired my fone three times but problems not solved. I have bought many Moto phones and all-time Moto frustrated me with his poor class servicing. So now replace the mobile bye new one or solve the problems. Otherwise I will take strictly action against...
+1 photos
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D
Dushyant Hawelikar
from Mumbai, Maharashtra
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moto g5 plus ringer and video calling problem

Address:Mumbai City, Maharashtra, 400058
Website:www.consumercomplaints.in

I got my brand new moto g5 plus from flipkart and it had issue with it's ringer and video calling then i replaced the product. Again problem was same, replaced product also had same problem. So i repaired my phone from authorised motorola service centre, prime mall, mumbai. But in just one day o[censored]se i have same problem. What kind of repairing is this!! And whats the issue with moto g5 plus. I am totally dissatisfied with the service....
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M
Megha Choudhury
from Durgapur, West Bengal
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delay in return

Address:Khordha, Odisha, 751022
Website:oqoh

I hav given my motog4+ mobile in a service centre in bapuji bahar bhubaneswar.. Only my power button was broken and they promised to give it back by 5 days and now its been more than 10 days and whenever i call them they say that part has not come.. Does it really take so many days for a mere power button. Service here is too bad and when i asked them atleast tell me the exact date.. The one over phone asked me to take back my phone without...
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A
anil_38
from Bengaluru, Karnataka
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display problem for moto m

Address:Bangalore, Karnataka

I bought moto m mobile 4 months back. While going on the way to home from office i had kept phone in my pocket as usual. It was raining that day & the jeans pocket became wet & the mobile display was not working.

When i took the mobile to motorola service center they told it will not cover under warranty & all. Such a delicate mobile why are they telling water resistant & all they are simply bluffing the people.
br...
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S
Sachin Nandanwal
from Indore, Madhya Pradesh
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moto g 5 plus vibration problem

Address:Indore, Madhya Pradesh

I am sachin nandanwal from indore... I have bought a moto g5 plus before 2 months but i found a major problem in my device which is "my phone stops vibrating several times". I already submit a compliant in service center in indore "gayatri incorporation" but they are not doing any thing.

I submitted my mobile phone three times for same problem and every time they said that they repaired the phone but actually they are not doing...
+2 photos
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M
Mshukla422
from Dhule, Maharashtra
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I am complaining about product

Address:Thane, Maharashtra, 421503

Hi my self manish shukla i bought motoe4plus just 10 days before. Till 1 -2 days it was ok but after that i started facing problems in handset. For the display issue i visited to service center also but my phone's problem is still as it is. Now i want replacement of this product. Please help me out asap. Just give me idea where should i go for the replacement. Because only 2weeks is paased when i bought this phone....
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N
naveen2490
from Surat, Gujarat
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regarding service centre

Address:Rewa, Madhya Pradesh, 486331

Dear sir
I have submitted my moto g4 plus for repair to your rewa mp service centre. The cell is in warranty and they asked me for 4000 rs for pcb replacement. They said the invoice will not be given for the above. I raised the issue and emailed to motorola but no action is taken so far and no response was given. It's been a month neither my mobile was repaired and not i heard anything from the email.
This is highly disappointing....
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V
Vinu9965
from Nashik, Maharashtra
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moto care complaint kolhapur

Address:Kolhapur, Maharashtra, 416001

Hi sir..
I am vinayak malavade, from kolhapur.. My motorola g2 handset m buying before 2yrs ago... Such good product but... Service very bad... My handset my mobile i had given 3times, but now i have taken the lock key and volume key in the service center.. Please tell me.. Now how do i reduce the voice and how to lock the cell... Otherwise we will go to the consumer court.. So please you can co-operate.. You will boycott your product.....
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S
Sundar Gsr
from Nattam, Tamil Nadu
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motorola poor customer service center at madurai tamilnadu

Address:Madurai, Tamil Nadu, 625002

I bought moto x-play mobile online 15 june/17
It had some camera problem and regular hanging problem, hence i approached cust service september 2017 they filed compliant on warranty, they keep on saying time and delay on returning my mobile phone and now they were saying the phone will not cover warranty demanding me to pay cost or me wait for still two more month, please suggest me wt i want to do?
I have attached the bill...
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J
jananisudhakar
from Jayamkondacholapuram, Tamil Nadu
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replacement

Address:Chennai, Tamil Nadu, 600088

My mobile moto e4plus its not working from when i bought from flipkart i called for replacement but no reponse from your side pls help us to return or replacement. We make complaint before 10days before when i bought but the service manager came to visit by yesterday only of return policy and replacement not accepting. Our contact [protected] [protected]...
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S
Sunny Dhruva
from Okha, Gujarat
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dust inside my phone's i. e moto g5s plus camera lens

I got my moto g5s plus on 6th of october 2017 from amazon and recently while i was looking at the phones physical appearance and admiring it's beauty, i came to know that there is bunch of dust inside my phone's rear camera lens and it quickly mad me unhappy. I would kindly like to know the solution. And i don't want my phone to get opened up. Please solve my issue....
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R
RArka
from Kolkata, West Bengal
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grievance regarding warranty

Address:Kolkata, West Bengal, 700075

I bought a motog4 plus handset on 3rd november 2016 with the imei no [protected]. On 29th october the display of my motog4plus went all black an white jittery with rainbow dots. So, i went to the nearest service center (Anand international) on 1/11/2017 located at 233, diamond harbour road, kol-34 with the hope of getting my phone fixed. I didn't expect i will be asked to pay any amount as the warranty of my phone was still valid. At...
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B
bbnayak12
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motorola mobile set

My complaint was originally lodged with motorola customer care on 12/10/2017. Customer reference no[protected].

My motorola mobile set, moto z, was originally given to lenevo servicing centre at ghatkopar (W) on 9/9/2017 for battery draining problem. The set was under warranty which expired on 27/10/2017.

It was first handed over to me after repair within 8-9 days (On about 19/9/2017) which immediately failed...
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Neeraj Dutta
from Rohtak, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irresponsible behaviour of motorola service centre jammu sawhney communication

Address:180001

I have given my phone to the service centre for repair regarding my charging problem. My phone was having charging problem, they keep the phone for 2 days and then returned it but then the turbo charging was not working. When i went to them regarding the same they told me that this problem was initially and they told me to pay 12000rs even though i have given them 650rs initially for changing the charging jack and told me they don't have...
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saurabhtri7
from Delhi, Delhi
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service center is not repairing and also not returning my phone

Address:New Delhi, Delhi, 110001
Website:www.motorola.in/home

Below is the detail of humiliating experience that i am going through:
4th april: submitted the phone for small issue in power jack as it was not charging properly.
7th april: got my phone back, paid inr 3, 000 but got 3 issues (Spot in the display screen, audio jack issue and voice quality at the receiver's end) which were not there earlier, not even slight issue were there.
8th april: service center denied taking the...
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M
Mehul584
from Mumbai, Maharashtra
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dust in rear camera lens for moto g5s plus (2 handsets)

Address:Mumbai City, Maharashtra, 400007

Hi,
I have purchased 2 phones from amazon in the last 30 days and both the phones have dust in the rear camera lens. Did not except this kind of quality from motorola. Motorola is always known for its quality but this time it has broken the trust.

The service centre says that they will have to open the complete phone to remove the dust. The moto g5s plus is packed with glue and once it is opened, the finish will not...
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K
kishorereedyd
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

50 days back given my moto x in service center and no update till the day.

Address:560103

Hello moto,

I brought moto x force (Black, 32gb) phone on 28 june 2017 from amazon

It worked till 10th sep 2017 (2 months 12 days), but after that, no incoming and outgoing calls.

I realized after 2 days and visited nearest service center in bangalore on sep 14th, 17.
They suggested to do software reset and did the same, but it didn't workout, so recommended for motherboard replace.. I...
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Address:380007

I have prurchased moto g4 plus cell phone online in january 2017. Since then i am facing so many problems even though it has not crossed its warranty period.
1) first time i faced camera issue. Camera was not working and every time it asked for restart of my phone. I submitted my cell phone customer care centre located at odyssey technologies, maninagar, ahmedabad. They updated some software & gave it back to me with 5 major dante...
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