Motorola Solutions Complaints & Reviews

I visit service centre on 27th may 2017 for a issue of charging they deposit my phone and till now (July 06) it is not repaired by company.

When i call on tollfree they always told me that my complain is forwarded to higer level team and they will call me after some time in last 40 days neither i got any call nor my phone is repaired.
When i go to service centre and asked for my phone they tell me spare is not available/...

Sorry to say that Service center Kalyan city & his technician is irresponsible & also missguid the General public, today I have visited the said Service center for My Motorola E 2ng Gen with my query for No SIM errors again sorry to say that someone technician told me that the Motherboard is damage & the expenses will very high so don't repairs.

After that I have Visit my own city (besides said Service center) a local technician...

Rediculous service. Complain no soin[protected]
After buying moto g e 3 power, just after assembling found flash light and camera malfunctioning and hanging problem was also there. On visiting the service centre numerous times for the same recurring issues i received the same response every time from them - "we do not have the required spareparts so it will take some more time.. We cannot replace the handset because its more...

I have purchased moto g4 plus from amazon having order id[protected] on 27 Jan 2017, after 3 months it started showing problems, after submitting to authorized service center, the guys at service center told me that display has to be replaced but its been 15 days neither they are repairing it nor returning it.Please solve my issue as soon as possible...

I have given my mobile to Moto service center, Jayanagar 4th block, Bangaluru (phone:[protected]) on 17th June 2017.They had committed saying they will give it back in 1 week. Its already 20 days, But still they have not given back and not updated anything also. Not at all responding on my call also. This is completely ridiculous. Please help me on this.

provider mail: motocare.[protected]@b2x.com
provider phone: [protected]...

I have purchased moto g4 plus from amazon 5 jan 2017. after 10 days use in front camera was full of dust. it happens many times, when i visit to service center, service center cleans front camera and again after 10 days front camera full from dust, service center said display was not proper fit and submitted my mobile. after 15 days service return my mobile with new display but still my problem not resolved. i want to change my hand set....

The product which i am carrying is within warranty and within 2-2.5 months o[censored]sage it became faulty as the mike was not working and the same was submitted to your service center in pune which is also one of the pathetic service centre in the entire universe as they cant solve the problem of the customer on the same time they shamelessly deny the customers demand. And one of the pathetic call centre of yours who give timeline that you are...

I purchased moto c plus and during initial setup i connected to my private (Home) wifi and the mobile started to get restarted every time the initial boot up tries to connect net. I complained the issue with the online retailer and technical person visited and was able to perform initial setup connecting to my office wifi network and performed different tests. However when i tried to connect the phone to my home wifi again the issue reoccurred....

Sir, I have purchased Moto X Style from Flipkart on. However, the mobile display got sick in June 2016 and was submitted at the authorised service center at Jalgaon city for repair. The service center repaired the said mobile and was working fine. However, in June 2017 the mobile is continuously reboot after certain battery percentage viz. 30%. The same mobile was again presented at the Motorola's service center at Jalgaon after a year at...

I had given my Motorola G4 Plus (Plus) for repair at an Authorized Motorola Center (Arsh Telecom) in Ajmer. Provided is the list of my Grievances due to the services provided.

1) On the 20th of June, 2017 I had given my Motorola G4 Plus because of a problem in the display. I was told that the repair would take 3-5 days after which I would receive a call from the service center for the delivery. Till the 5th day which was supposed...

Dear sir / mam
I have a Moto g4 plus and it's camera scratched due to the surface is too out-sided from the body . Now I went to your moto service center Roorkee then they demand for RS 1250 for changing the camera lens/glass . Handset is within warranty.
So please I request you to solve it and change the camera lens for free of cost as u warrentied my phone for one year at the time of selling to me.
I will really obliged...

Am a customer using MOTO M product.. and after the update of some software my mobile microphone stopped working.. subsequenly i sat in the service center for 4 hours simply .. it took them 4 hours to attend mine.
first time : they said it will be ready in 1.5 hours.
second time : they said it will take another one hour
third time : they asked me to submit the phone
i submitted on 24 th of june. till now they say...

Hi motorola team,

I am very disgusted with the motorola mobile which was bought on 29th march - 2017 with the order id - od[protected] and tax invoice - f0yqk[protected] as it keeps on rebooting with android screen within month and i have no time to come to chennai for giving the phone to service center repair.

I have gifted this phone to my mother who is staying other state and it is very disappointed...

My camera got scratched...I don't know how...and you guys are asking me top pay Rs.1850 to get it done even if it is in warranty period claiming no warranty for external part. Why don't you guys put this condition in your pack. While selling you guys just say 1 year warranty, who is going to mention only internal. I want to get it done free of cost....

Dear sir
I contacted moto service center, lodged complaint at service center. Actually my moto model is moto second generation xt1068. That problem only is even phone having two sim s but showing signal is one. After restart my phone sim showing two signals, after some time it is showing again one signal having 2 sim s in my phone. That is main problem. Remaining all are ok. But after contacted service center they told me we can rectify...

My mobile was given for repait to authorised service centre at shakarpur delhi as mobile was not charging. Mobile received and paid Rs 1550/- on 14.06.2017. While inserting sim i found that network is not coming. On same day service centre taken back my set for sorting this problem. On 1.07.2017 they returned the set without repairing as they damaged the set while repairing and now unable to sort out the problem. I hereby submit my complaint...

Sir, i bought motorola - m online almost 2 months back and its still in warranty of 1 year but its charger cable has some issues. its not working properly. when i attach my phone to charging cable it starts charging but then automatically stops charging anytime in between then i have to keep it in different positions to charge it again or sometimes hold it for hour or so to charge it.
kindly help me with issue....

Hi,

I, Pritesh Sawant submitted my Motorola G 4 plus for service because my display was broken andown finger print scanner was not working. They charge me 7500rs and I paid. But my finger print scanner was not working after service also. They told me to come back after 3 working days we will fix in 30mins. After 1 week I went dey told me submit my cell and take after 3days and now they are not giving my cell also and not repairing...

I was highly disappointed when I came to know that the know which I purchased doesn't have a working cast screen option...what's the fun in purchasing a phone which does not have a working cast screen option..even Samsung has this feature inbuilt in its phone in the price range of[protected]rs...so plz it's my humble request you to update the firmware software and resolve my problem asap......

I have about 40 days left on my warrantly on my moto g4 plus phone.. My phone is having an issue regarding the fingerprint sensor and the microphone as both are not working properly. So i approached a lenovo center, but they ask me to pay money for some chrome body and the screen which needs to be repaired. Which is not even damaged. My issue is something else and the solution is all different. If my phone is in a warrantly then its the responsiblity...