[Resolved]  Motorola C168 — Phone app not working on heating

Address:Ghaziabad, Uttar Pradesh, 201204

Sir,
regardless of submitting my phone again and again in the authorised service center(sai communication ghaziabad) my phone is not working properly. There were some minor issues of heating for the first time when i submitted the phone. When they returned it it worked properly for some time but after that it showed other issues like ok google not working loud speaker n micro phone sensor not working properly. I have submitted the phone at the same centre for 3 times in the past 6 month. I too have the issues with the service centre. They are too casual about the customers.firstly they take a minimum of 15days to return it..furthur they dont pick your call easily n if by chance you are lucky they misguide by saying that your phone is repaired n ready come tomorrow but actully when i reach there they deny it and simply say part nhi aaya tha srrySir,
regardless of submitting my phone again and again in the authorised service center(sai communication ghaziabad) my phone is not working properly. There were some minor issues of heating for the first time when i submitted the phone. When they returned it it worked properly for some time but after that it showed other issues like ok google not working loud speaker n micro phone sensor not working properly. I have submitted the phone at the same centre for 3 times in the past 6 month. I too have the issues with the service centre. They are too casual about the customers.firstly they take a minimum of 15days to return it..furthur they dont pick your call easily n if by chance you are lucky they misguide by saying that your phone is repaired n ready come tomorrow but actully when i reach there they deny it and simply say srry sir kal aaiye. Sir apart from the employees being too irresponsible its located at an unconvinient location n these things totally frustrate customers sir. I dont remember how many times i have visited that place. Sir till now my phone must have spent more then a total days of 2 months in three laps at the service centre n now also m not satisfied with my phone. sir kal aaiye. Sir apart from the employees being too irresponsible and annoying its located at an unconvinient location n these things totally frustrate customers sir. I dont remember how many times i have visited that place. Sir till now my phone must have spent more then a total days of 2 months in three laps at the service centre n now also i have issues in my phone .
Was this information helpful?
No (0)
Yes (0)
Dec 4, 2016
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Nov 02, 2016
Motorola Mobility Customer Care's response
Hi Mishratul,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post

Thanks
Motorola Support.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Motorola Mobility
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    1938
    Pending
    0
    Resolved
    1020
    Motorola Mobility Phone
    +91 12 4413 1500 (India)
    +1 800 668 6765 (USA)
    Motorola Mobility Address
    12th Floor, Tower D. Dlf Cyber Greens. DLF Cyber City, Gurgaon, Haryana, India - 122002
    View all Motorola Mobility contact information