Motorola — defective phone moto g

Address:

Mumbai City, Maharashtra

bought moto G (2nd Gen) from flipkart on 15/4/2015 on 18th june called and complained that it was not working they sent e mail to try certain remidies the phone still did not work on 25/6/2015 went to service station at dadar they said the screen was defective and would replace after several e mails and calls to the call centre and service centre got the phone back on 8/7/2015 the next day the screen stopped working went back to service centre and they said the mother board and screen will have to be replaced this was11/7/2015 sent several e mails and phoned and complained no response on 17/7/2015 the phoned back with the standard answer that the part will come on the 22nd when i asked them to replace the phone or refund the money they said they could not The phone is still not working the service centre does not have the parts the complaint number is[protected] sohrab