Motorola — Defective product

Address:	New Delhi, Delhi, 110085
Website:	www.motorola.in

I brought a motorola moto g2 on 1st july via flipkart.com . the mobile phone worked well for the first three months. but then suddenly then phone turned off in mid october and was dead. when inquired about the same in the service center the very next day they suggested that the motherboard of the phone was completely damaged and needed to be replaced but when i requested them to do the repair as the phone was in warranty they denied to do so with the argument that the motherboard had a heating mark on it and thus declared that i must have repaired the phone from a non authorized dealer before bringing it to them. this is a foolish argument because why would anyone get they phone repaired from outside dealer by paying them when i can get it repaired for free from the service center. the service center agents as well as the customer care both denied to all these arguments and just denied to repair the phone under warranty and suggested to either get the rs 10999 phone repaired for rs 8000 or buy a new phone.sir i have no proof to this but i can assure you i have never got the phone repaired from any outside dealer not does this make any sense. i request you to please go through my case and help me get justice against this cheated. i would like my paid rs 11000 to be refunded or be replaced by a new product or atleast get the phone repaired under warranty. thanking you in anticipation.