Motorola — fault in the device since last 5 months...

Address:Mumbai City, Maharashtra

My name is Junaid. I am writing this mail so as to inform u that, I am using moto g2, a product of yours company. I am facing a lots of problem in my device since last 5 months. The problems are mentioned below: 1.Google play music stop working when mobile is on standby mode or even in using mode. 2.Call receiver malfunction.it does no work sometimes while calling. 3.when call arrives, the call is not picked up. And few minors problems. I have visited the customer care 5 times, but the hell workers don't even knows how to correct those problems. 5 times visited since last month, but still the problem persist. I would just say that please provide me a replacement of the device. We are customers of yours, these devices are not free, we pay for it. We have the right to have a right working device, not defected.
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