Motorola — Faulty handset given by Motorola

Address:New Delhi, Delhi

I had purachase Moto G2 (2nd generation) from Flipkart on 16 sept 2014 and Since from the beginning i have been facing difficulties due to manufacturing defect in camera and 4 TIMES i have visited moto. authorized service centre i.e. Om Communications, Uttam Nagar, New Delhi-59 and they were unable remove the defect.the person named Akash Paliwal there always harrase me, his contact no. is [protected]. Moreover series of complaints have been lodged with customer helplines and they waste so much time. i have 4 times service centre and 4 jobsheets are(OMC/MG/14/01784, OMC/MG/14/02701, OMC/MG/14/03137) . I have spoken to customer executive named Arvind Kumar complaint No.[protected] but still no satisfactory reply is given.AND the head of motorola service- --Parveen Kumar([protected]) and he does not pick my phone and doesn't give reply on email.(Parveen.[protected]@ensureservices.in) In these circumstances, the above handset may be replaced immediately .BELOW ARE THE ATTACHED COPY OF INVOICE.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Motorola Solutions customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Motorola Mobility
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    1939
    Pending
    0
    Resolved
    1021
    Motorola Mobility Phone
    +91 12 4413 1500 (India)
    +1 800 668 6765 (USA)
    Motorola Mobility Address
    12th Floor, Tower D. Dlf Cyber Greens. DLF Cyber City, Gurgaon, Haryana, India - 122002
    View all Motorola Mobility contact information