Motorola — Handset Given to Service center on 12th Sep due to Software and Touch screen issue.

Address:Mumbai City, Maharashtra

Hi, I have provided my phone to Motorola Service Center BELL N TELL TELESERVICES located in Mulund on 12th Sept due to Software and Touch screen issue and they had promise to provide mobile within 15 days. But still I have not received my phone as they are saying Part is not available. Could you please help me on the same. I am just fed up with this service. I have also registered complain in Motorola, Complain no[protected]. They confirmed that the phone will be provided by 3rd Oct 2015 and today dated 1st Oct 2015 I have again called them on customer care and now they are confirming that Mobile will be provided on 5th Oct. Please help me to get my phone ASAP. Below is the address of Service Center:- BELL N TELL TELESERVICES 6, Padmavathi Commercial Complex, Nr.Croma, Opp. Babasaheb Ambedkar Ground, Old Dumping Road, Mulund (W), Mumbai (400080) Tel: [protected] / [protected] Thanks & Regards Yusufi M
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Motorola Solutions customer support has been notified about the posted complaint.
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No Response from Consumer forum yet. Shame on Consumer Forum.
Motorola service center are now saying that It will take 1 month for my cell phone to repair due to non availability of parts.

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