[Resolved] Motorola India — Moto x play 32gb | |||||
Hi i am rakesh kumar i am from jammu, and my complaint is regarding the service provided by the authorised service centre of moto rola india. Details as follows I have bought moto x play from flipkart and after updating its software it got automatic reboot or restart problem. On 04/04/2016 i submit the same to its authorised service centre named as swastik computers their official email id is jmu1. [protected]@b2x.com, gandhi nagar. Jammu. First they said it's bord has to be demanded from the company after one month when i visited the service centre when they said your phone is ok. I tried to start the phone but the phone has the same problem then thy said we have demanded battery first now we have to demand mother board for the phone. Today is 28/5/2016 and my phone is still with them. I am so frustrated with their service centre i have to take leave from my office which is about 60 kms from their service centre. I want you to punish such kind of services provided them by extending my warranty period and also monetary fine to them by providing new handset. My details as follows Name rakesh kumar Customer i'd is cusjam00025 E-mail id rakesh. [protected]@sbi.Co.In Imei sr no of defective phone [protected] Model no xt1562 Was this information helpful? | |||||
Jun 30, 2016 Complaint marked as Resolved Motorola Mobility customer support has been notified about the posted complaint. Verified Support May 30, 2016 Motorola Mobility Customer Care's response Hi Rakesh,
We’ve received your inquiry and have escalated it to the appropriate team for assistance. Thank you for your patience as we work to address your concerns.
Thanks
Motorola Support
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1 Comment | |||||
Comments
My phone is moto x play mene jb se ye phone liya h problm bn gya h mere liye na to isme network rhta h na hii isme kisi ka phone aane pe speaker me samne wale ki aawaz nhi aati, mene ab tk jitne b phn liye h moto k sbi me yhi problm h. nd me sbko advice deti hu k motorola ka phn lo bt i hate this phone mene last october me ye phn liya tha i want change this this phone na to inka service center no h.
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