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Motorola Mobility Complaints & Reviews

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Last updated Mar 7, 2024
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Motorola Mobility reviews & complaints page 69

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U
Ujwala Sawat
from Mumbai, Maharashtra
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complaint - Moto E mobile part is not available - Worst service

Address:Mumbai City, Maharashtra

I had given my phone in service center for small issue in mulund bell n tell service center.they said you need o change motherboard and you will get 10- 12 days for service. they give me reason part is not available in their service center. Such a fake reason.Why service center having problem in availability of mobile part problem? Such a bad service you guys are providing. Kindly request you to solve my mobile problem as soon as possible....
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sudheer4c1
from Kharagpur, West Bengal
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Overcharges of service

Hello Sir, I am Sudheer Kumar Reddy. I bought a new Moto G 2nd generation mobile from Flipkart approximately 1 month ago. Now the issue is that during my travel I kept my mobile in my bag along with laptop. After that I found that glass on top of screen got cracked in the corner. I contacted service center people and they told warranty not applicable to it. They are also saying that I need to change entire display unit which costs around...
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sudheer4c1
from Kharagpur, West Bengal
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Issue regarding the Service of Motorola

Hello Sir, I am Sudheer Kumar Reddy. I bought a new Moto G 2nd generation mobile from Flipkart approximately 1 month ago. Now the issue is that during my travel I kept my mobile in my bag along with laptop. After that I found that glass on top of screen got cracked in the corner. I contacted service center people and they told warranty not applicable to it. They are also saying that I need to change entire display unit which costs around...
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J
Jestin James
from Hyderabad, Telangana
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not giving back serviced product

Address:Thrissur, Kerala

sir i given my moto e phone for service center at thrissur(kerala) printer care thrissur on may 8 .the phone restarting problem.but not yet received my phone after service.they always told that phone will give tomorrow and shouting to customer.the service agent name in manikandan and his no is [protected].pls take action to give that phone back... thankz jestin [protected] thrissur...
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Address:New Delhi, Delhi

I purchased the above device from Flipcart vide Bill No. blr_wfld[protected] on 12/1/2015 for Rs13548. The phone has been very unstable all through this period. Within weeks of its purchase I found that it was not recognising USB. Even its software buttons were quite often unresponsive. I called the Flipcart Customer Care Executive and they advised me to hard reset the device. As per their instructions I hard reset the device and it started...
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Address:Gurgaon, Haryana

Team, i have purchased Moto G 2nd Gen phone last month and start using this phone from this month. After few days device didnt show any contact name for incoming calls it shows only "Unknown Number". I called customer care and they advised me how to reset the problem however the problem didnt get resolved then they told me to you need to visit the customer care center and they will update the phone through system. I called the center and...
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D
Darth Vader
from New Delhi, Delhi
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Service centre didn't Speaker problem in MotoG

Address:Mohali, Punjab

Dear Sir/Mam, This is with reference to the complaint no.[protected], and Job no. AMSNOI000655 I submitted my Moto-G on 20th May, 2015 at 3:37 p.m regarding the problem of speaker, in your Noida service centre located at B2X, G 7-8, Bhoj market, Dharampalli Place, Noida 201307, U.P. Though I was continuously facing the problem since last 2 months but only recently I used the entitled service. But, I’m not satisfied with the...
+2 photos
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N
Navsangeet Randhawa
from Patiala, Punjab
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mental harassment and faulty product

Address:Gurdaspur, Punjab

in last two months i had become a man with fastest changing emei no of moto x, bcoz motorola believe changing motherboard is a solution to every problem from autorotation to touch problem to echo problem in voice and of cource to app crashes.. and its my 3rd mother[censored]INGboard the only pain company not give to me was that all other pains were free of cost... i am not going to explain it again but anybody interested can see attached photos...
+4 photos
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M
MA SWAMY
from Mumbai, Maharashtra
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frequent hanging of my Moto G (2nd Generation)

Address:Visakhapatnam, Andhra Pradesh

sir i have purchased Moto G(2nd generation) on 20/12/2014 through Flipkart and my hand set number is U96158/Motorola ["[protected]", "[protected]"]. after one month of my purchase my mobile is frequently hanging, after talking 1 hour it is disconnecting automatically and if iam trying to redial to that number only number is displaying without showing the name of the caller. i have given my mobile at visakhapatnam dwarakanagar Moto...
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Anurag222
from Gurgaon, Haryana
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Irresponsible and arrogant behavior by BX staff in Gurgaon

Address:Gurgaon, Haryana

One of the most pathetic customer service experience, and I heard this is usually done with customers whose handsets are under warranty. Last week 19th May I submitted my phone to BX service center at Spanish Court Mall, Gurgaon Job#1411 and promised me that the display change will happen by next week. One week already gone by and now I am told 1st Jun (another week). The arrogance displayed by Mr Gurdayal Gautam and apathy by Mr Arun, who...
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lucky_fab3
from Pune, Maharashtra
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Need a replacement device - My phone is defective.

Address:Hyderabad, Andhra Pradesh

I have been facing some issues with my Moto E device for almost a month and a half now and no one is able is able to fix the issue. In the month of March I faced network issue, reboot of the phone on its own (this was immense) and have given it for servicing in Sri Sai communications who were the authorized center at that point of time. They have changed the mother board and have given it to me. The next day itself I faced the same issue...
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Address:Ahmedabad, Gujarat

I have submitted my phone to motorola service center in Ahmedabad on 15th May 2015 and its been 11 days and i called them and they are saying that part of your phone is still not available. They are not giving me back my device till parts arrive. Even they are not providing alternate device and not giving me the date by which phone will be repaired. Please help me out regarding this, having loss of money and information. Regards,...
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A
ashish_motorola
from Bengaluru, Karnataka
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misplaced my moto-e, lost my phone

Address:Bangalore, Karnataka

Purchasing date: 15-june-2014 given to service centre date: 15-may-2015 got back on date: 22-may-2015 I have given my moto e phone for a mother board replacement to motorola service centre, indiranagar, bangalore(sri sai cells, indiranagar, bangalore) on 15th may2015.I have got the phone back on 22nd may'2015.But the phone which I have received after the repair is a different one.My phone's original one which i have given has the IMEI...
+1 photos
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Rohit0803
from Gwalior, Madhya Pradesh
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Moto e is not functioning properly

Address:Gwalior, Madhya Pradesh

I had bought moto e 1st gen n october 2014.Since last 3-4 months it is not functioning properly.The phone gets switched off on its own.The phone does not wake up sometimes on pressing the power button key, which is very irritating as we can not do anything just have to wait for about 1 hour.It is very frequent that this problem arises when i need the phone.The touch also doesnot responses well sometimes. My phone is in warranty period so...
+1 photos
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Devangana Dāsh
from Delhi, Delhi
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phone charging

Address:New Delhi, Delhi

I purchased a moto g (2nd gen) from flipkart on may 15th, 2015. Within 3 months of the purchase, on May 23rd, 2015 - the phone miraculously stopped charging when plugged in. I tried restarting it and swtiching chargers thrice..but none of it worked. I located the nearest service centre. But I could not go because the service centre closes at 6 pm. I had to wait till the next morning for my problem to be even addressed. Next morning,...
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Junaid Musla
from Mumbai, Maharashtra
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fault in the device since last 5 months...

Address:Mumbai City, Maharashtra

My name is Junaid. I am writing this mail so as to inform u that, I am using moto g2, a product of yours company. I am facing a lots of problem in my device since last 5 months. The problems are mentioned below: 1.Google play music stop working when mobile is on standby mode or even in using mode. 2.Call receiver malfunction.it does no work sometimes while calling. 3.when call arrives, the call is not picked up. And few minors...
+1 photos
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M
manieswari durga
from Guruvayur, Kerala
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regarding Moto E 2G Mobile

Address:Chennai, Tamil Nadu

I purchased a new moto E 2G mobile on april 28 2015 after after few days it is giving me a lot of trouble while using my mobile it is getting much heat while I speak...and when I put the mobile in Charging and also when I use any Internet apps or Watsapp means its getting too heat... And the major problem is I am hearing an echo sound from the mobile if I was on a call and at times the receiver who is speaking with me is not able to speak...
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G
ganesh p samaga
from Belgaum, Karnataka
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circuit board problem

Address:Udupi, Karnataka

i am writting to you to complaint about mobile(moto g 2nd gen) i bought from online store on 24th october 2014...Problem for my mobile is circuit board replacement...and there is no good service center in udupi (NAGASHRI communication)...they wont give correct response for customers problem..their behaviour is also too bad...kindly please provide us to good service center...I like motorola mobiles...but not udupi service center...hope you...
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Samuel Raphael
from Mumbai, Maharashtra
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Moto E - PCB replacement

Address:Pune, Maharashtra

I had given my Moto E to the B2X service centre at Narayan peth modi Ganpathi lane Pune 411030 on[protected]. As of today it has been 14-15 days and I have still not received any positive reply from the service centre personnel. I have called them 3 to 4 times to enquire about my phone and every single time your personnel says it will take another 4 days for the spare PCB to arrrive. Now, today I called him and he says it will take another...
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B
bharti8
from Chennai, Tamil Nadu
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MOTOROLA GLASS CRACK NOT REPLACED COMPLAINT

Address:Chennai, Tamil Nadu

i bought phone on 22 dec at the very second of launch in india from flipkart. I waited for 1.5 years before it came to india. The phone fell from my hands and the glass cracked. the phone is working absolutely fine, if m asking them to replace they are saying the glass wont be replaced complete assembly (display) will be replaced. which costs 18300/- here this is 60% of the cost of phone. Thats higher than apple.moreover it is not available...
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