[Resolved]  Motorola Mobility — Headset Replacement Refused to Colour Change

Address:Chennai, Tamil Nadu, 600017

My Moto X Play Headset got repaired. I Went to Motorola Service Center in Ramaswamy Street, T. Nagar, Chennai - 600017. But Mr. Gavas (Service Person) refused to replace my headset which is under warranty & as it was looking old (Black yellow). Also he very rude when replying back to me & he was shouting in front of all the customers. He told "if you dare then complaint about me anywhere". He gave the name & number too as he thinks that nobody will complaint about him. His Number is +91 [protected]. Please take necessary action. i want my problem to be resolved & others too.
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Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Mar 23, 2016
Motorola Mobility Customer Care's response
Hi Dinesh, We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post. Thanks Motorola Support
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