[Resolved]  Motorola Mobility — Mobile given to service center - no response from them

Address:	411035
Website:	motorola-mobility-en-in.custhelp.com

I had given my mobile moto g 3rd gen to motorola global service centre pune on 2/04/2016.
Imei no. [protected]
Issue-mick& speaker not working, heating issue
"service center told me that they take 2 day for software related issue & 7
Days for hardware related issue"
Due to internet (Server) issue they don’t give me the work order number on that day.
& told that work order no will be inform on next day over phone call.
In last 18 day they never called me & when i am trying to contact on service center number(Hundreds of time i was tried ) no one receive the call ( sometime number is switched off).
Till date i had chat with motorola india chat team 3 times -ever time they told that, they will refer this issue to concerns team & they will call you, but no phone call from them also.
On 18/04/2016 global service center pune receive my call & told that they will generate the work order no & inform me
That means in last 18 days they do nothing.

My chatting reference no. With motorola are[protected] &[protected]
Contact no of service center[protected]
Manual job sheet copy attached for reference