[Resolved]  Motorola Mobility — Mobile handset/provided defective product

Address:Lucknow, Uttar Pradesh, 226016
Website:www.consumercomplaints.in

My brother purchased moto-g3 on 23rd oct., 2015 and gifted me.
But from starting i was facing heating problem so submitted my set on 21st nov., 2015 and got back on 23rd but the problem still persist. So i again submitted it on 5th dec., 2015 and got back on 12th jan, 2016 and just after one month my set was dead i. E. On 20th feb, 2016.
But when i visited the service centre the service centre people refused to accept my set as imei number is faded on my set.
Then i complaint to motorola and flipkart both but the problem is not resolved till now.
And my set is still dead.
Was this information helpful?
No (0)
Yes (0)
Jul 6, 2016
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
May 30, 2016
Motorola Mobility Customer Care's response
Hi Tripathi, We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post Thanks Motorola Support
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Motorola Mobility
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    1938
    Pending
    0
    Resolved
    1020
    Motorola Mobility Phone
    +91 12 4413 1500 (India)
    +1 800 668 6765 (USA)
    Motorola Mobility Address
    12th Floor, Tower D. Dlf Cyber Greens. DLF Cyber City, Gurgaon, Haryana, India - 122002
    View all Motorola Mobility contact information