[Resolved] Motorola Mobility — Mobile is not working properly

spe

from Jalandhar, Punjab

Address:

147001

I purchased moto g3 in january 2016 and it is not working properly only in 5 months. I went to the service center and they repaired it but after coming back to home, a new problem appears. I again went to service center. They updated some software but the problem didnt disappear but its sim slot also stopped working. Now the complaint center employees are saying that they will change the motherboard and sim slot part. I dnt want to have the parts changed only in 5 months. I want it to be replaced with new mobile phone.

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Aug 31, 2016

Complaint marked as Resolved

Motorola Mobility customer support has been notified about the posted complaint.

Verified Support

Jun 27, 2016

Motorola Mobility Customer Care's response Hi,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks
Motorola Support.