Motorola Mobility — Moto g 2nd generation - touch screen issue | |||||
I gave my motog2 smartphone to get repaired on 22th August 2015 (work order no - MUL/MG/15/01839. It had a problem related touch screen.But It's more tham 44days and still they haven't repaired the phone. I raised complaint to customer care more than 5 times[protected] but nothing has happened. Still the phone is in service centre in Mumbai city. Address of service center-"Bell N Tell services, Shop no 06, Padmavati comm, complex, Nr croma, opp. Babashaed ambedkar ground, old Dumping Road, Mulund (west)" contact no [protected]. This is the 2nd time I handed over my phone 2ND time for the issue of touch screen issue. Last time in feb 2015 and now in August 2015. Whenever I call on customer care no[protected], they give me every time new date for the ready of phone. Last time when I called they given me date 29/09/2015 (spoken with Balraaj - Ahmedabad). This kind of problem never takes this much time. I request you please help me, I really very frustrated. Was this information helpful? | |||||
Motorola Solutions customer support has been notified about the posted complaint. | |||||
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