[Resolved]  Motorola Mobility — Moto g3 touchpad home button not working

Address:Kolkata, West Bengal, 700028
Website:motorola-mobility-en-in.custhelp.com/app/mcp/service-center-locator

Hi, I bought MOTO G3 2nd gen on 24 th april 2016, unfortunately motog3 on august 23 2016 stopped working mobile standoff, touchpad and homebutton stopped working after repeated visit to nearest service centre in Kolkata,
they were incapable to resolve the isssue.
this is joke that within 5 months of purchase MOto g3 is creating such hectic problem also it's service centre worthy of nothing providing bad repair service with no resolution and still fault pertinent

i went to service centre on 25 th august order number was fetched . mobile was returned on 8 th august stating a simple software issue.
however after 1 hr, same problem started again.
i further contacted service service centre same service center on 9 th august
still they were unable to resolve told if problem remains then will ask motorola company to replace the touchscreen.
however i don't know what they did.
but unable to resolve the isssue.

moto g3 IMEI number: [protected]
device specification:
moto g3 black edition (16 gb)
BO13EIM5G6
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Oct 13, 2016
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Sep 12, 2016
Motorola Mobility Customer Care's response
Hi,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Sorry for the inconvenience caused.

Thanks
Motorola Support.
Complaint comments 

Comments

1.when ever we make a call it automatically cut or deviert call to the other
number,
2. sensor is not working properly,
3.some time sound is not glow & sometime works properly,
4.sometime we are unble to switch on or switch off the mobile
5.some dots are shows on the display

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