[Resolved] Motorola Mobility — Moto x play battery problem
A
Abhimanyu Vishnoi
from Darbhanga, Bihar
Address:
Gurgaon, Haryana
Website:
www.motorola.in
I have bought the handset last year and is still in warranty. Last month i got to notice that the sound of my handset is very low as compared to the handset of same model, so i deposit it at the service centre at jankapuri distt centre, new delhi. They firstly gave my handset back after flashing only and the problem remained. I submitted it again and this time the sound problem is little solved but got back with a new issue of battery. Now my phone is getting shutdown automatically at any time even if the battery is 70% charged or 20 or 50. It looks like this handset is defective form the beginning firstly the sound problem and now the battery problem. So i want my handset to be replaced or refund my money for this fraud that i faced...
Attachment: invoice
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Aug 23, 2016
Complaint marked as Resolved
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2016
Motorola Mobility Customer Care's response Hi Abhimanyu,
We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.
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