[Resolved]  Motorola Mobility — Motorola/ Moto G 3rd Gen

Address:Ajmer, Rajasthan, 305001
Website:www.motorola.com

Dear Sir,

I purchased the handset from Amazon on dated 19th April 2016 with bill no. KA - BLR[protected]

After purchase of Moto G 3, I was facing a issue in my mobile, the applications was not working properly(hanging problem) and heating problem.

Even though Moto is knowing for hang free handsets.

I was submitted the mobile to my nearest service centre. they keep from 26/09/2016 and they are not fix it and my mobile is on service centre since 26/09/2016.

whenever I visited the service centre they give a same reply that part is not come.

When company can deliver a new handset threw online purchasing within 2 working days, How can it possible that a part of mobile cannot send in 15 days. It's really pathetic.

I belong to lower income group segment & I know how I arranged the money for the new handset. But now I am facing many problem in society. I am in totally mental upset condition due to company behavior/response.

If I will take any wrong step it's all credit goes to company.

Apart this if I will not receive my set within 5 to 7 days I will take it up in consumer court.

My Motorola Job sheet No. is SRINE[protected]

Thanks & Regards

Rahul Bachlaus
Mobile No. [protected]
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Dec 13, 2016
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Nov 02, 2016
Motorola Mobility Customer Care's response
Hi Rahul,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post

Thanks
Motorola Support.
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