[Resolved] Motorola Mobility — Motorola/ Moto G 3rd Gen | |||||
Dear Sir, I purchased the handset from Amazon on dated 19th April 2016 with bill no. KA - BLR[protected] After purchase of Moto G 3, I was facing a issue in my mobile, the applications was not working properly(hanging problem) and heating problem. Even though Moto is knowing for hang free handsets. I was submitted the mobile to my nearest service centre. they keep from 26/09/2016 and they are not fix it and my mobile is on service centre since 26/09/2016. whenever I visited the service centre they give a same reply that part is not come. When company can deliver a new handset threw online purchasing within 2 working days, How can it possible that a part of mobile cannot send in 15 days. It's really pathetic. I belong to lower income group segment & I know how I arranged the money for the new handset. But now I am facing many problem in society. I am in totally mental upset condition due to company behavior/response. If I will take any wrong step it's all credit goes to company. Apart this if I will not receive my set within 5 to 7 days I will take it up in consumer court. My Motorola Job sheet No. is SRINE[protected] Thanks & Regards Rahul Bachlaus Mobile No. [protected] Was this information helpful? | |||||
Dec 13, 2016 Complaint marked as Resolved Motorola Mobility customer support has been notified about the posted complaint. | |||||
Add a Comment | |||||
53%
Complaints
1938
Pending
0
Resolved
1020
+91 12 4413 1500 (India)
+1 800 668 6765 (USA)
12th Floor, Tower D. Dlf Cyber Greens. DLF Cyber City, Gurgaon, Haryana, India - 122002
Post your Comment