[Resolved]  Motorola Mobility — New phone - Camera not working

Address:380007
Website:www.motorola.in

I have purchased Moto G4 Plus mobile phone on 6/6/16. The camera is not working properly. I have given the phone at the service centre on 11/11/16 and they said the camera lens are not working and they will replace the same within a week. Its 22/11/16 and still everytime I ask at the service centre, everytime they say it will take 3 more days. I have the recordings of conversation with Motorola customer care which I can produce if requested. I need to go out of station day after tomorow but still the motorola service provider has not provided me the phone. Request you to please do the needful.
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Jan 2, 2017
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Nov 22, 2016
Motorola Mobility Customer Care's response
Hi Pujan,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post

Thanks
Motorola Support.
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