[Resolved]  Motorola Mobility — Pathetic phone +service

Address:

Faridabad, Haryana, 121004

I purchased the premium phone of the Moto thinking that it will be a wonderful smartphone in terms of performance and ROI.

But the decision proved to be fatal for me, the phone turned into a disaster after 5 months of normal use, it's started showing all kind of software and hardware glitches some of them being navigation keys not working, charging works sometimes and sometimes not, camera automatically opens and closes, screen resolution error, automatically opens apps and sends texts, keyboard error, corrupted my SD card and much more troubles.

After spending Rs 25, 000 for a Moto phone, yes glitches are acceptable to some extent. But I decided that no-one buys Moto again in my family, because of the service at the repairing center, Faridabad.

Firstly we have to wait 2.5 hours in the line just to show our phone problems, I mean what kind of crap service is that we take half-days from our offices, loose our salaries and come down to your service center just to sit and wait. Moreover, there is no considerate timing given to us by what time we will be getting our phone back. The authority asked to call us after one week.

That's what we did, we called them after a week and the person said we will be only repairing the phone if we received the spare parts from our company in a very rude manner and asked us to wait for one more week.

This is the service you provide after we pay so much of money to you. I suggest you be more responsible towards servicing your customers.

I would also like to inform you that after this incidence I dropped my plan of purchasing moto watch.

[IMEI/Serial No: [protected], [protected] ]