[Resolved]  Motorola Mobility — They don't repair the phone and also doesn't give any refund.

Address:	Vadodara, Gujarat, 390001
Website:	[email protected]

I have submitted my phone ( moto x style 32gb black) on authorized service center of motorola in vadodara on 21-sept-2016. They don't repair my phone since 2 month and always told that spare part is not available.
I request them for refund or replacement but they refuse my request by saying motorola has no policy for this.
I recieved a call from motorola escalated team on 18th november and he told me that the spare part is available on vadodara hub of motorola and will be delivered within 1 working days. i got a mail from moto care also on same day in which they mentioned that my phone will be repair within 24th november 2016.
But they still didn't repair my phone after commiting even today i called to vadodara service center and they told me the spare part is not available .
If in 18th november moto escalated team told the spare will delivered within 1 working days but it has been 7 days the spare part has not delivered in service center,
sir they are just making me fool or nothing else. Please take some serious action against it.