[Resolved] Motorola — Motorola service center | |||||
I bought moto x play in December 2015 it is great experience to use it since I faced first problem in July 2016 & the problem is my sd card is not shown in phone I contact nexon technology ahemdabad gujarat an authorized service center of Motorola they solve that problem in 13 days and is actually solved.I am quit happy for that service but when I checked my phone it has new problem and that was my phone get restarted automatically and once it restarted it takes 4-5 restart to start the phone than I again contact nexon technology they said it is battery problem & gave me mobile on second day but the problem was not solved I again contact them and this time they said it might have software problem we have to upgrade software but this time also the problem was not solved.I again contact them and said my situation and importance of phone for me and also that mentally stress of this issue this time they said we have to observe your phone so u have to put your phone here I agree and does that too. Second day they said it has motherboard problem and we have to replace it. I asked him it was sure and final solution and are u sure after that this problem gets solve they said yes and I agreed for that also . after 23 days I got my phone back but the problem is not solved and I am tried of that phone and wasting my time and money to solve this problem. Because they don't have perfect solution and reason for this problem.I visited that service station 8 times and waste my time and money because I am government employee and I waste my 8 cl on this problem. So tel me what should I do because I spend 18000 rs to bought this phone and I bought this phone for me not for put in services station.I chose this phone over other phone because of Motorola's name and its quality .please give me answer and suggestions. This time I am really disappointed Was this information helpful? | |||||
Oct 17, 2016 Complaint marked as Resolved Motorola Mobility customer support has been notified about the posted complaint. | |||||
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+91 12 4413 1500 (India)
+1 800 668 6765 (USA)
12th Floor, Tower D. Dlf Cyber Greens. DLF Cyber City, Gurgaon, Haryana, India - 122002
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