Motorola — MotoX mobile | |||
I purchased a Moto X mobile through flipkart (16GB White} vide Order ID-OD[protected], order&invoice date.[protected] for an amount of Rs 23999. After few days o[censored]se experienced network connectivity problem & video recording image distorted in a wavy form.Initially I thought it was due to local network connectivity problem.I used the mobile when it is connected to the network for few miniutes once in a while.THen I realised and approached your authorised service centre VINAYAKA COMMUNICATION at Coimbatore Tamil Nadu and they admitted it through job sheet no 13087 of date[protected].They replaced the mobile with a new one(Box to Box replacement) on[protected] .The second hand set I received also got poor video quality in a wavy form.The service centre also accepted that all the MotoX sets are having the same problem.I again handed over the set to them vide job sheet no 14420 on the next working day on[protected] and requested them to replace the set with other than Moto X . In that six month I used the mobile for very less time and awaiting for replacement for months together.Though I invested a huge sum of money I got only mental agony&frustration in return.When you replaced the set, second time also you supplied a defective mobile set. Mean while apart from mental agony I had to spend more money to purchase another mobile set for my day to day requirement. Kindly convey your opinion in this matter so that I can go for next course of legal action if necessary. My contact no [protected], [protected] Thanking you S.Saravanan. Coimbatore. Tamil Nadu. Was this information helpful? | |||
Motorola Solutions customer support has been notified about the posted complaint. | |||
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