Motorola — My Moto G2 is not working well & jangs up

Address:

Hyderabad, Andhra Pradesh

i have purchased moto G2 in Nov 2014 and from Dec til now iam facing many issues in my mob like overheating even wen charging & hangs up frequently hile talking r surfing also and behaves odd/differently like without opening the lollipop game it itself opens & closes up ho come. And first of all the motorola service centre is he oworst service centre in the world which not only me whole world is saying. Ho many times i call 24/7 it wil be busy or else they wont pickup/respond call. II dont understand what is there problem. I have givn 4-5 times for service till now in 6-7 months & they didnt do anything & gave back as it is.And they tell softare update/fac.reset for every issue. Recently 20 days back phne got hanged up touch wasnt responding so i gave it for service & they charged Rs.450 even in warranty period, they didnt tell exact reason also & unless i pay they said cant do anythng, as i dont have any option i gave it & still aftr software update its not good d same old issues...Hangs up, overheating & poor batt backup. I have given a complaint against Motorola & its service centre on Wednesday[protected] an claimed for mobile replacement but till now didnt get any call back from them, this means they are not bothered about their custmers nor their company reputation ? Wat type of company is motorola ? I want immediate replacement brnd new handset from motorola & wil not bare/wait for days, already incurred so much loss & frustration due to motorola. Kindly ensure that i get handset replacment or lse i have to tak severe actions against motorola can go to any extent... thanks & Regards D. Hemanth Kumar [protected]