[Resolved] Motorola — Phone in service center for more than 3 months

Manikandan Mohan

from Mumbai, Maharashtra

Address:

600018

Bought moto g3 in jan 2016 and after 3 months started facing issue with the phone display and submitted to service center to replace the screen and it tools hardly one month to replace the screen. I got my phone after a month and then started facing issue with mic after 2 days itself and the phone is with customer care for more than 2 months repeatedly for more than 5 times.

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Aug 22, 2016

Complaint marked as Resolved

Motorola Mobility customer support has been notified about the posted complaint.

Verified Support

Jun 30, 2016

Motorola Mobility Customer Care's response Hi Manikandan,

We’ve received your inquiry and have escalated it to the appropriate team for assistance. Thank you for your patience as we work to address your concerns.

Thanks
Motorola Support.