Motorola Rokr E6 — Don't buy Motorola mobile in India becoz they don't have adequate service center to repait your phone

Address:

Kolhapur, Maharashtra

Hi, I am mayur. I bought Moto G this on 06/05/2014. While my cousin was playing a game on my Moto G, she dropped it by mistake and my phone's display got damaged badly. I Want to repair my phone in austhorized service center. i had 5-6 chat with motorola online chat service representative and had called so many times to customer care number of Motorola. I found their service is cheap and third class because of- 1) they provided me a service center in my city. When I went to this service center, they told me that they are not authorized to solve my problem. I told them that i am ready to pay for your service but please repair my phone. They said they just can't. 2) After that I called customer care number [protected]. I told them my experience with their service center. They said in reply that I have to travel to 250 km to 500km to nearest service center (Pune, Mumbai, Nashik etc) instead and repair my phone. This was very very cheap and third class answer by them. 3) I requested them to ask that service center to Currier my phone to nearest service center under your service to repair my phone. They simply said they don't have such option. 4) They provided me some contact numbers, Mr Asish Patil (District Manger. Mob-[protected]), Mr Parve (Head of India, Motorola company, Mob- [protected]). I tried to call them for atleast7-8 times but they haven't received my call yet. I request to Indian consumer forum to look forward in this matter as I am not getting any positive responce from Motorola even to though i am ready to pay for repairing my phone's display. My Phone ID is - [protected], [protected] I request my all Indian people to not buy ant Motorola Mobiles