Motorola — scree touch is not working.

Address:

East Singhbhum, Jharkhand

My self sovon pramanick, i have bought moto 2nd gen mobile through FLIPKART.Details are following-Order ID: OD[protected] Order Date:[protected] Invoice Date:[protected] VAT/TIN: [protected] Service tax #: AAACW8725FSD001 Handsets FSN: MOBDYGZ6SHNB7RFC WID: U96158 Moto G (2nd Gen) 1. [IMEI/Serial No: [protected], [protected] ] 1 12321.33 5.50% CST 677.67 12999.00 Total 1 12321.33 677.67 12999.00 my concern is that my mobile phone scree touch is not working...i have several time consulted to your customer service center. My phone is only five months old